Privacy Policy
Last updated: 23 September 2026
Identity and Role of the Data Controller
redlightzo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our services as the central hub for media feeds, including professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programs and television broadcasting. Our operations are based in the United Kingdom and we comply with the UK GDPR and the Data Protection Act 2018.
Scope of This Notice
This privacy notice applies to all visitors to our website, users of our services, and individuals whose personal data we process in the course of providing media feed solutions. It covers data collected directly from you, through automated means, or from third parties when you interact with our platform for commercial or professional purposes in the United Kingdom.
Categories of Personal Data and Sources
We collect categories such as contact details including name and email address submitted via forms, technical data like IP addresses and browser information, usage data from site interactions, and professional details related to media production roles. Data is obtained directly from you when you contact us or use features, from cookies and similar technologies, and occasionally from business partners in the broadcasting sector when relevant to service delivery.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process data to respond to enquiries and provide quotes for media feed services on the basis of legitimate interests and contract performance. For service delivery and account management we rely on contract necessity. Marketing communications occur only with your consent. Analytics to improve our platform are based on legitimate interests. Legal obligations such as record keeping use compliance as the basis. Each purpose is assessed to ensure processing is necessary and proportionate.
Whether Providing Data Is Required and Consequences
Providing certain data such as contact information is necessary to receive responses to enquiries or access specific features. Failure to provide it may prevent us from delivering services or responding effectively. Other data like optional feedback is not required and has no impact on core service access.
Cookies and Similar Technologies
We use cookies and similar technologies for essential site functions, performance monitoring, and preference storage. Details are set out in our separate Cookie Policy which you can access via the site-wide cookie banner. You can manage preferences through browser settings or the banner controls.
Processors, Service Providers, Recipients and Disclosures Required by Law
We engage processors including hosting providers, analytics services, and professional advisors who process data under contract. Categories include IT support and payment processors where applicable. We may disclose data when required by law, regulation, or court order, or to protect our rights in legal proceedings.
International Transfers and Safeguards
Some processors may be located outside the United Kingdom. Where transfers occur we use appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions to ensure equivalent protection for your personal data.
Specific Retention Periods or Criteria
Contact data is retained for up to six years after the last interaction to meet legal obligations. Technical logs are kept for twelve months. Data used for marketing is retained until consent is withdrawn. Criteria include legal requirements, business needs, and the nature of the relationship.
Security and Data-Minimisation Practices
We implement appropriate technical and organisational measures including encryption, access controls, and regular reviews to protect data. We minimise collection to what is necessary for the stated purposes and do not make absolute guarantees against all possible breaches.
Data Subject Rights and Exercising Them
You have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights contact us using [email protected] or +44 7575 701535. We will respond within one month and may request verification of identity.
Right to Withdraw Consent and Object to Direct Marketing or Profiling
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You can object to direct marketing or profiling by using unsubscribe links or writing to us. Objections will be actioned promptly without affecting prior lawful processing.
Right to Complain to the Competent Supervisory Authority
If you are dissatisfied you may complain to the Information Commissioner's Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or via their website. We encourage you to contact us first to resolve concerns.
Children or Age Restrictions
Our services are intended for professional users in the media industry and we do not knowingly collect data from individuals under 18. If we become aware of such data we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics are used only for service improvement and do not result in automated decisions about individuals.
Policy Changes and Effective Date
We may update this policy to reflect changes in law or practice. The last updated date appears at the top. Continued use of the site after changes constitutes acceptance of the revised policy. For questions please reach [email protected] or Holmbush Road, London, SW15 3LE, United Kingdom.